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Renewals Are Disappearing, Don’t Let Your Income Go With Them: Why Property Reports Matter More Than Ever
The lettings landscape is changing rapidly and with that, a valuable revenue stream for agencies is at risk. For some agents, this could mean thousands of pounds in lost annual revenue. But while renewals may be disappearing, your income doesn’t have to. Now is the time to strengthen other areas of your service offering, and professional property reports are one of the most reliable, in-demand, and profitable opportunities available. Property Reports: A Consistent, High-V
Michael Giovannini
Dec 42 min read


Not All AI Is Created Equal: Why It’s Important to Try Before You Decide
Artificial Intelligence (AI) is one of the most talked-about innovations in technology today. In the property industry, AI is beginning to transform how reports, inspections, and inventories are carried out. But here’s the key point: not all AI works the same. Just because two pieces of software advertise “AI features” doesn’t mean they deliver the same results. The way AI is built, trained, and integrated into software can vary dramatically from one company to another. For
Michael Giovannini
Dec 41 min read


Are Tech Companies Using Your Private Data to Train AI Models? What You Need to Know Before December 16th
AI is advancing faster than ever — but so is the use of your personal data. As major tech companies race to roll out new AI tools, many users are left wondering: How much of my information is being used, and can I opt out? With Meta’s newest policy rolling out on December 16th , now is the time to understand what data is being used, what isn’t, and what you can (and can’t) control. Meta: Facebook, Instagram, Threads & WhatsApp Meta's new policy has caused widespread concern b
Michael Giovannini
Dec 42 min read


Stay Compliant With the Renters’ Rights Bill: Why a Dedicated Damp & Mould Report Is Now Essential
The introduction of the Renters’ Rights Bill and Awaab’s Law has brought damp and mould issues firmly into the spotlight for the UK lettings industry. These new regulations place clearer responsibilities on landlords and agents, requiring faster responses, better documentation, and improved standards of reporting. To meet these requirements, having a structured, detailed, and consistent approach to inspections is more important than ever. Many property professionals still rel
Michael Giovannini
Nov 181 min read


Branding and Why Does It Matter?
Lessons from Coca-Cola, Apple, and McDonald’s Branding is more than a logo or a tagline; it’s the personality of your business. It represents your values, mission, and the promises you make to your customers. Global giants like Coca-Cola, Apple, and McDonald’s have mastered the art of company branding. They set the benchmarks for success with strong brands that outperform others in visibility and customer retention. Coca-Cola – The Global Icon Coca-Cola is a prime example
Michael Giovannini
Nov 162 min read


What is Legionella and What Are Agents' Responsibilities?
Legionella is a type of bacteria found naturally in freshwater environments, like lakes and streams. However, when it finds its way into man-made water systems—such as domestic hot and cold-water systems, cooling towers, or spa pools—it can multiply and pose a significant health risk. If inhaled via small water droplets (e.g., mist from showers, taps, or air conditioning systems), Legionella can cause Legionnaires' disease, a severe type of pneumonia. What Does the Law Say Ab
Michael Giovannini
Nov 122 min read


The Benefits of Property Visits for Letting Agents: Staying Compliant, Preventing Issues, and Enhancing Communication
In the world of property management, one of the most effective ways to ensure the quality, safety, and compliance of rental properties is through regular property visits. These visits allow letting agents to inspect the general condition of the property and identify any maintenance issues or potential hazards before they become serious problems. Regular inspections not only protect the property but also enhance communication with tenants and ensure compliance with housing reg
Michael Giovannini
Oct 313 min read


Introducing Our New Safety Compliance Visit Report!
Stay compliant, protect your tenants, and ensure your properties meet essential safety standards with our all-new Safety Compliance Visit Report ! This comprehensive report has been specifically designed to help letting agents and landlords stay fully compliant with the Housing Health and Safety Rating System (HHSRS) . What is HHSRS? The Housing Health and Safety Rating System (HHSRS) is a risk-based evaluation tool introduced under the Housing Act 2004. It helps lo
Michael Giovannini
Oct 312 min read


Understanding the Impact of the Renters' Rights Bill and Awaab's Law on Letting Agents
The UK property sector is constantly evolving, and recent legislative updates have significantly raised the bar for landlord and letting agent responsibilities. Among the most prominent of these is the Renters' Rights Bill and Awaab’s Law , both of which will directly affect how agents manage their properties, interact with tenants, and ensure the health and safety of rented homes. What is the Renters' Rights Bill? The Renters' Rights Bill is a piece of legislation desi
Michael Giovannini
Oct 313 min read


Addressing Dampness and Mould in Rented Homes: What Letting Agents Need to Know
Getting Ahead of the Problem The UK Government has recently updated its guidance on understanding and addressing dampness and mould in rented homes. This comes as part of a broader effort to ensure that rented properties are safe, healthy, and well-maintained for tenants. The updated guidance places a strong emphasis on proactive property management. Property managers and letting agents are now expected to take active steps to identify and mitigate the risk of damp and mould
Michael Giovannini
Oct 312 min read


The Smoke and Carbon Monoxide Alarm Regulations: A Key Compliance Check for Letting Agents
The Smoke and Carbon Monoxide Alarm Regulations are a critical component of ensuring tenant safety in the UK. These regulations, which first came into force on October 1, 2015, require landlords to equip smoke alarms on each storey of their properties where there is a room used as living accommodation. As of October 1, 2022, the regulations were further amended to mandate the installation of carbon monoxide alarms in any living room containing a fixed combustion appliance (ex
Michael Giovannini
Oct 312 min read
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