We offer telephone support as standard, ensuring you are never disconnected.
All of our engineers have been employed for their technical expertise, service commitment and customer care capabilities. We pride ourselves on the speed and quality of our response where results are the priority.
If you are looking for a company that delivers and has the expertise to keep you ahead of your competitors.
Whether you call our office or raise a ticket, the Peach Software ticketing process ensures your communication with us is recorded, tracked and monitored, meaning nothing gets missed or forgotten.
We are there for you right from the beginning, helping to provide all the advice, guidance and support your agency may need.
Peach Software has a team of highly qualified trainers who will enable you and your staff to gain the ability to understand and benefit from all the functions our software has to offer.
We are with you every step of the way, from concept to installation. We will have a discussion with you and set up a specific training programme to meet your needs.
Using our latest in-house technology, our expert trainers can now simply connect to your computer, or computers, and guide you around a virtual tablet and Management Suite in exactly the same way as if they were actually in your office.
Once you have booked a date and time convenient to you and your team, you don't even have to be in the same office- ideal for those in need of a quick introduction to new features or refresher training! We will email you back a connection link and there you go, an expert trainer and virtual tablet as if we were at your office with you.
Refresher training is highly recommended and will help members of your team maximise their use of the system.
We offer the unique service of transferring all of your existing property reports onto the Peach Software system, allowing you to experience all of the benefits right from the activation of your account.
We have a highly experienced in-house team of data entry personnel. They have transferred a wide variety of report types so you can feel confident in knowing that we will handle your data transfer with accuracy and efficiency. This is based on the highest standards of accuracy, adherence to schedules and very experienced technical support.
We will discuss your specific requirements and time frames with you. We have worked tirelessly over the years to optimise our delivery model to ensure our clients receive the quality and processing speed they expect and deserve.